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Privacy and Policy

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Wizdo respects your privacy and recognizes the need to protect your personal information (any information by which you can be identified, such as name, address, financial information, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our web sites and applications.

Please note that our Privacy Policy forms part of our Terms and conditions available at https://www.wizdo.in/terms-and-conditions/

A transaction on wizdo is to be conducted by persons above the age of 18 years only. If you are under 18 years of age, you are not allowed to make a transaction in wizdo directly. It is the duty of the legal guardians of all persons below 18 years of age to ensure that their wards do not make a transaction without their supervision on Wizdo. It shall be automatically deemed that by allowing any person below the age of 18 years to transact on Wizdo, their legal guardians have expressly consented to their use and we disclaim any liability arising from your failure to do so.

We may collect your personal data when you::

1) Register an event with us or

2) otherwise provide us with your personal data or

3) use of any related services connected to Wizdo or

4) Participate in contests and surveys, apply for a job, or otherwise participate in  activities we promote that might require information about you or

5) We will automatically collect your computer data, which may include

  • browser type
  • IP address
  • language
  • operating system
  • cookies and the ID and location of your device
  • the state or country from which you accessed Wizdo
  • the pages/videos you view
  • length of time spent on pages/videos
  • the services you use and the manner in which you use such services (e.g., the content you access, view, click on, search for, transact etc.)
  • the date and time of your visit
  • metadata, logs files, error logs
  • other geographic and demographic information; and
  • other hardware and software information.
  • which pop up or push messages you might have seen and responded to

This computer data is collected for analysis and evaluation in order to help us improve Wizdo, the services we provide and to enhance your experience by providing you with better services and benefits that you shall be entitled to.

To the extent that such computer data is maintained in a manner that identifies your name or contact information, it will be treated as personal data; otherwise, such computer data will be treated as non-personal data.

The personal data we collect from you will be used, or shared with third parties (including related companies and third party service providers), for some or all of the following purposes:

  • Creating or maintaining any account or profile you may have with us
  • To track your activity on Wizdo
  • Verifying and carrying out financial transactions in relation to any payments or transfers you make
  • Carrying out research and analytics on our users’ demographics and behaviour
  • To personalise and/tailor any communications that we may send you and provide you with products, services or information we think you may find useful or which you have requested from us or have expressed an interest in
  • To personalise and enhance user experience
  • Determining and verifying your eligibility for certain marketing or transaction events and other features of Wizdo
  • Enforcing our terms of use; and/or
  • Communicating with you in relation to your account and alerting you to the latest developments
  • To enable us to administer any competitions or other offers/promotions which you enter into for fraud screening and prevention purposes

When you register or otherwise provide us with your personal data, we may also use the personal data to send to you marketing and/or promotional materials about us and our services from time to time. You can unsubscribe from receiving the marketing information at any time by using the unsubscribe function within the electronic marketing material.

In order to provide our products and services to you or to otherwise fulfil contractual arrangements that we have with you, we may need to appoint other organisations to carry out some of the data processing activities on our behalf. These may include, for example, payment processing organisations, delivery organisations, fraud prevention and screening and credit risk management companies, and mailing houses.

We may share your data with advertising networks and/or social media platforms for the purposes of selecting and serving relevant adverts to you via those networks/platforms, and to search engine and analytics providers.

We may have to share your personal data with them so that they are able to verify the accuracy of the information you have shared with us while issuing your valid entry/ticket in required cases, to provide you with services and benefits that you may be entitled to and to conduct analysis.

We may have to share your personal data with them so that they are able to verify the accuracy of the information you have shared with us while issuing your valid entry/ticket in required cases, to provide you with services and benefits that you may be entitled to and to conduct analysis.

We may share:

Your personal data with any person or entity where we believe in good faith that such disclosure is necessary to:

  • Comply with the law or in response to a subpoena, court order, government request, or other legal process.
  • Produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings;
  • Protect the interests, rights, safety, or property of Wizdo or others;
  • Otherwise as permitted under applicable law.

Personal data about our visitors, customers, or former customers with the following types of companies that perform services on our behalf or with whom we have joint marketing agreements:

Non-financial companies such as envelope stuffers, fulfillment service providers, payment processors, data processors, customer/support services, etc., and/or

Financial service providers such as companies engaged in banking/payments/facilitating financial transactions.

In sharing your personal data with such parties, we will reasonably endeavor to ensure that the third parties and our affiliates keep your personal data secure from unauthorized access, collection, use, disclosure, or similar risks and retain your personal data only for as long as they need your personal data to achieve the abovementioned purposes.

You acknowledge that, notwithstanding this Privacy Policy, we have at all times the right to disclose your personal data to any legal, regulatory, governmental, tax, law enforcement or other authorities pursuant to applicable law and our legal obligations. This may arise from any investigation, order, or request by such parties. To the furthest extent permissible by law, you agree not to take any action and/or waive your rights to take any action against us for the disclosure of your personal data in these circumstances.

If any disclosure of your personal data involves the transfer of your personal data by Wizdo out of India, we will take steps to reasonably ensure that the receiving jurisdiction has in place a standard of protection accorded to personal data that is comparable to the protection under India’s data protection laws.

We have implemented reasonable security arrangements including physical, administrative, technical, and electronic security measures to protect against the loss, misuse, and alteration of your personal data. In the event where you believe your privacy has been breached, please contact us immediately.

It is your responsibility to protect any passwords you require to access Wizdo.

Some of our web pages use "cookies" so that we can better serve you with customized information when you return to our site. Cookies are identifiers which a web site can send to your browser to keep on your computer to facilitate your next visit to our site. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyze is used to improve our service to you. Please note, if you refuse cookies this may mean that you can’t use some of the additional features of our website and may not be able to access certain parts of the website.

If you have an enquiry or a complaint about the way we handle your personal information, or to seek to exercise your privacy rights in relation to the personal information we hold about you, you may contact our customer grievance team as follows:

By Email: success@wizdo.in

Cancellation Policy

In the unlikely event that we have to cancel your event, you will be given as much notice as possible and offered a different date or a full refund. If we are unable to offer event for your chosen project then a full refund will be issued. We will not be held liable for any other costs or expenses that you may incur in the event of cancellation by us.

Refund policies

Vary depending on the type of event. With Wizdo, you can post a refund policy to build trust with attendees, set expectations at the moment of purchase, and help protect against chargebacks. Create an event with paid tickets and select a refund policy that shows on your event listing and order confirmations. Even with a refund policy posted, refunds may still be expected in certain situations

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